MANNA Terms of Service

Version 1.6
Effective date: July 31, 2026
Last updated: July 31, 2026

These Terms of Service ("Terms") are a binding agreement between you and STEWART APPLICATIONS LLC, a Tennessee limited liability company ("MANNA," "we," "us," or "our"). They govern your use of www.mymanna.app, the MANNA application, and related services and resources (together, the "Service").

By creating an account, starting a trial, purchasing, or using the Service, you agree to these Terms and the MANNA Privacy Policy. If you use MANNA for another person or organization, you confirm that you may accept these Terms for them.

Sections 16 and 18 limit MANNA's liability and require individual resolution of disputes, including a mutual jury-trial waiver where lawful.

1. Purpose, users, and supported countries

MANNA is fundraising and donor-management software for adult missionaries, ministry workers, support-raised professionals, and organizations.

The Service is offered for business, professional, ministry, charitable, and organizational purposes. It is not offered primarily for personal, family, or household use. You must be at least 18 and legally able to enter a contract.

MANNA currently accepts new accounts only from countries shown as supported at checkout. The initial supported countries are the United States and South Africa. Access from another country requires MANNA's written approval.

Unless MANNA confirms otherwise in writing, the Service is unavailable to residents of:

  • the European Economic Area;
  • the United Kingdom;
  • Quebec; and
  • any country, territory, person, or entity restricted by applicable sanctions, export controls, provider rules, or local law.

You may not conceal your location or bypass a geographic restriction. MANNA may change supported countries and features at any time.

2. What MANNA provides

MANNA may provide:

  • donor, supporter, prospect, and referral records;
  • donation-history and pledge tracking;
  • goals, campaigns, tasks, reminders, and follow-ups;
  • fundraising scripts, templates, and workflows;
  • imports, exports, and integrations;
  • account and subscription management;
  • digital resources; and
  • profiles, referrals, posts, comments, or messages where MANNA enables them.

MANNA provides software and general resources. MANNA does not:

  • process, receive, hold, transfer, escrow, or distribute donor funds;
  • verify donations or giving records;
  • act as a bank, payment processor, nonprofit, fundraiser of record, professional solicitor, accountant, tax preparer, lawyer, broker, or fiduciary;
  • contact donors or supporters for you; or
  • guarantee fundraising, donor retention, income, compliance, or any result.

You remain responsible for every fundraising, financial, tax, legal, and communication decision.

3. Accounts

Provide accurate information and keep it current. You are responsible for:

  • activity under your account;
  • securing your Google account, devices, and exports;
  • limiting access to authorized people; and
  • notifying hello@mymanna.app promptly of suspected unauthorized access.

MANNA uses Google sign-in. Google's applicable terms also apply.

If your plan permits spouse access, the account owner controls that access and remains responsible for account activity. You may not sell, rent, sublicense, transfer, or share access beyond your plan.

4. Trials, subscriptions, and payment

A. Checkout

Checkout shows the plan, features, price, currency, billing frequency, trial terms, taxes, and cancellation method. You authorize recurring charges when you complete checkout.

B. Trial and immediate performance

Eligible subscriptions may begin with a 30-day free trial. Unless checkout states another arrangement, the payment method is charged when the trial ends and monthly afterward until cancellation.

By activating an account, you expressly request and consent to MANNA beginning the Service immediately. Where applicable law gives legal effect to that request, it may affect a cooling-off right.

Cancel before the trial ends to avoid the first charge. We may send a trial or renewal reminder where required by law.

C. Renewal and cancellation

Subscriptions renew monthly until canceled. Cancel online through account or billing settings. You may request assistance at hello@mymanna.app.

Unless applicable law or checkout terms require another result, cancellation takes effect at the end of the current paid period. We will provide electronic confirmation.

D. Price changes

We may change prices or plan features for a future billing period after any notice or consent required by law. You may cancel before the change applies.

E. Payments and taxes

Stripe processes payments. You authorize Stripe and MANNA to charge amounts due. Keep billing information current. MANNA does not intentionally store full payment-card numbers.

Prices may exclude sales, value-added, goods-and-services, or similar taxes. MANNA may calculate and collect taxes where required. You are responsible for other taxes arising from your activities or purchase, excluding taxes on MANNA's net income.

If payment fails, MANNA may retry the charge, limit features, suspend access, or end the account.

F. Refunds and mandatory rights

Fees are non-refundable except where MANNA agrees in writing or applicable law requires a refund.

For a South African electronic transaction, any non-excludable right under the Electronic Communications and Transactions Act remains available. Your request for immediate performance applies as stated in Section 4.B.

Contact hello@mymanna.app promptly about an incorrect, duplicate, or unauthorized charge.

Amounts paid to MANNA are software or resource fees. They are not donations or tax-deductible gifts to MANNA.

5. Your responsibilities

You are solely responsible for your fundraising, donor relationships, User Content, and use of the Service. You must:

  • follow all fundraising, charitable-solicitation, tax, privacy, marketing, anti-spam, consumer, sanctions, and other laws that apply to you;
  • complete registrations required for your activities;
  • make accurate statements about your identity, organization, tax status, goals, and use of funds;
  • arrange lawful receipts, acknowledgments, refunds, and tax records;
  • reconcile MANNA records with actual financial records;
  • obtain required notices, consent, and permissions for every contact and record;
  • honor communication preferences, restrictions, privacy requests, and opt-outs;
  • protect confidential and sensitive information;
  • review all scripts, templates, and resources before use; and
  • keep suitable exports or backups of important records.

Availability of MANNA in a country does not mean that MANNA has approved your local fundraising or legal arrangements.

6. User Content and CRM Data

"User Content" means information, files, records, notes, messages, posts, comments, images, feedback, and other material submitted to MANNA. "CRM Data" means User Content about donors, supporters, prospects, referrals, and other contacts.

A. Ownership and license

As between you and MANNA, you own your User Content. You grant MANNA and its providers a worldwide, non-exclusive, limited license to host, store, copy, process, transmit, display, and technically modify it as needed to:

  • provide, maintain, secure, and support the Service;
  • complete your instructions and integrations;
  • prevent fraud, abuse, and security incidents;
  • comply with law; and
  • enforce these Terms.

MANNA may use account, technical, usage, support, aggregated, and de-identified information to operate and improve the Service. MANNA does not use identifiable CRM Data for advertising or general product development.

B. Your assurances

You confirm that you have all rights, notices, permissions, and lawful grounds needed for User Content and your instructions. You are responsible for its accuracy and legality.

Religious information, prayer requests, giving history, financial circumstances, and personal notes may receive special legal protection. Enter only information that is necessary and lawful.

Do not enter full card data, banking credentials, passwords, government identification numbers, detailed medical records, unlawfully obtained information, or information about children without the required authority.

C. Exports

You control exported data and are responsible for its security and lawful use after it leaves MANNA.

Appendix A contains Data Processing Terms for customer-controlled CRM Data.

7. Community features

Profiles, community posts, comments, referrals, and direct messages are optional features. They may be limited or disabled by country, plan, or account. Unless MANNA states otherwise, user-to-user community and messaging features are available only to United States users.

You may not use a community feature to:

  • harass, threaten, exploit, stalk, shame, or impersonate;
  • disclose private information without authority;
  • send spam, deceptive solicitations, or unwanted bulk messages;
  • publish unlawful, defamatory, obscene, or infringing material;
  • share sexual-exploitation material or non-consensual intimate imagery;
  • promote fraud, violence, trafficking, exploitation, or unlawful conduct; or
  • manipulate referrals, accounts, or engagement.

Recipients may copy or share content. MANNA does not guarantee confidentiality of posts or messages.

MANNA may review reports, remove content, restrict features, preserve records, or suspend accounts for safety, security, legal compliance, or enforcement. MANNA has no general duty to monitor every post or message.

Send reports to hello@mymanna.app with the subject Safety Report. Request review of a moderation decision with the subject Moderation Appeal.

8. Acceptable use

You may not:

  • violate law, sanctions, export controls, or another person's rights;
  • submit fraudulent, misleading, or unlawfully collected information;
  • use MANNA for money laundering, sanctions evasion, trafficking, exploitation, or illegal activity;
  • access another account or data without permission;
  • bypass security, geographic, access, or plan controls;
  • introduce malware;
  • scrape, harvest, overload, disrupt, or damage the Service;
  • test vulnerabilities without written permission;
  • reverse engineer except where law expressly permits;
  • resell, sublicense, or commercially exploit MANNA outside a written agreement;
  • systematically extract content or data to develop a competing product; or
  • assist another person in doing any of these things.

MANNA may impose reasonable usage limits.

9. Base44 and other third parties

MANNA relies on providers that may include Base44, Google, Stripe, Mailchimp, email, logging, security, monitoring, retailers, affiliate networks, and linked services.

MANNA is built and operated using Base44. Information submitted to or generated in MANNA may pass through Base44 and its subprocessors, including AI providers that Base44 uses to operate its platform. Base44 processes information under its applicable Privacy Policy, Data Processing Addendum, and Subprocessor List.

When you use an integration, you authorize the information exchange needed for that integration. Third-party terms and privacy policies also apply.

Third parties operate independently. To the fullest extent permitted by law, MANNA is not responsible for their content, availability, security, pricing, transactions, fulfillment, changes, or independent data practices.

10. Affiliate links and external resources

MANNA may receive an affiliate commission, referral fee, or other compensation when you select a compensated link or complete a qualifying action. We will identify compensated links where required.

A compensated relationship does not guarantee a product's quality, suitability, price, or availability. The third party controls its transaction, delivery, returns, warranties, and privacy practices.

11. Digital resources and intellectual property

MANNA and its licensors own the Service, software, workflows, design, branding, templates, documentation, and MANNA-created content.

Subject to these Terms and your plan, MANNA grants you a limited, non-exclusive, non-transferable, revocable right to use the Service and purchased digital resources for your own lawful professional, ministry, or organizational work.

You may not resell, publicly distribute, sublicense, publish, upload to a shared library, or create a competing product from MANNA content or digital resources.

If you provide feedback, you grant MANNA a worldwide, perpetual, irrevocable, royalty-free right to use it for any lawful purpose. This does not transfer ownership of CRM Data.

Send copyright complaints to the contact in Section 21 with enough information to identify the protected work, disputed material, location, claimant, authority, and good-faith basis.

12. Privacy and administrative access

The MANNA Privacy Policy forms part of these Terms.

Authorized MANNA personnel and providers may have technical access to User Content when reasonably needed for support, maintenance, security, moderation, legal compliance, or enforcement.

You remain responsible for deciding what CRM Data to store and for your obligations as its controller or responsible party.

13. Availability and changes

MANNA may add, change, restrict, suspend, or remove any feature, country, integration, plan, or resource.

The Service may experience errors, outages, data loss, provider failures, maintenance, and security events. MANNA makes no uptime, availability, data-preservation, or service-level commitment unless stated in a separate signed agreement.

If a change materially reduces a paid plan, MANNA will provide any remedy required by law.

14. Suspension and termination

You may cancel under Section 4 and may request account deletion at hello@mymanna.app.

MANNA may limit, suspend, or terminate access immediately when:

  • payment is overdue;
  • you breach these Terms;
  • use creates legal, security, safety, reputational, or operational risk;
  • action is needed to prevent fraud, abuse, or harm;
  • law or a provider requires action; or
  • MANNA discontinues the Service.

Where practical, MANNA may provide notice and an opportunity to resolve the issue.

When access ends, your license ends. Provisions concerning payment, ownership, retained records, disclaimers, liability, indemnification, and disputes survive.

15. Disclaimers

TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE, DIGITAL RESOURCES, COMMUNITY CONTENT, AND RELATED MATERIALS ARE PROVIDED "AS IS" AND "AS AVAILABLE."

MANNA disclaims all express, implied, and statutory warranties, including merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, security, and results.

MANNA makes no warranty concerning:

  • fundraising, donations, income, compliance, or outcomes;
  • accuracy of records, imports, exports, calculations, templates, or suggestions;
  • uninterrupted or error-free operation;
  • preservation or confidentiality of all data; or
  • third-party services or content.

Mandatory warranties and guarantees remain available where applicable law requires them.

16. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, MANNA AND ITS OWNERS, MANAGERS, EMPLOYEES, CONTRACTORS, AFFILIATES, LICENSORS, AND PROVIDERS WILL NOT BE LIABLE FOR:

  • indirect, incidental, special, consequential, exemplary, or punitive damages;
  • lost profits, revenue, donations, opportunities, goodwill, or anticipated savings;
  • loss, corruption, disclosure, or recovery cost of data;
  • fundraising results, donor decisions, tax consequences, regulatory action, or third-party disputes;
  • unauthorized access caused by your credentials, devices, exports, or authorized users; or
  • third-party providers, integrations, retailers, affiliate programs, content, or conduct.

MANNA'S TOTAL AGGREGATE LIABILITY ARISING FROM THE SERVICE, THESE TERMS, OR THE DATA PROCESSING TERMS WILL NOT EXCEED THE GREATER OF:

  1. US$100; or
  2. FEES YOU PAID TO MANNA DURING THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

The cap applies collectively to all claims, events, users, and legal theories. Multiple claims do not increase it.

These limits preserve liability and remedies that applicable law makes non-excludable.

17. Indemnification

To the fullest extent permitted by law, you will defend, indemnify, and hold harmless MANNA and its owners, managers, employees, contractors, affiliates, licensors, and providers from third-party claims, losses, liabilities, penalties, costs, and reasonable legal fees arising from:

  • your User Content or instructions;
  • your fundraising, solicitations, donor communications, tax statements, or use of funds;
  • your violation of law, these Terms, or another person's rights;
  • your collection, import, use, disclosure, or export of personal information;
  • activity by your authorized users; or
  • your misuse of MANNA, integrations, community features, or resources.

MANNA may control the defense with counsel of its choice. You will reasonably cooperate and may not settle in a way that admits fault by or imposes obligations on MANNA without written consent.

18. Disputes

A. Informal resolution

Before filing a claim, send a written description and requested relief to hello@mymanna.app and allow 30 days for good-faith resolution. Either party may seek urgent protective or injunctive relief.

B. Individual claims and class-action waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, EACH PARTY MAY BRING CLAIMS ONLY IN ITS INDIVIDUAL CAPACITY. EACH PARTY WAIVES PARTICIPATION AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN A CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE-ATTORNEY-GENERAL, OR REPRESENTATIVE ACTION.

C. Mutual jury-trial waiver

TO THE FULLEST EXTENT PERMITTED BY LAW, YOU AND MANNA EACH KNOWINGLY AND VOLUNTARILY WAIVE TRIAL BY JURY FOR A DISPUTE ARISING FROM THE SERVICE, THESE TERMS, OR THE PARTIES' RELATIONSHIP.

D. Law, venue, and time limit

Tennessee law governs these Terms without regard to conflict-of-law rules. The parties consent to exclusive jurisdiction in the state and federal courts located in Knox County, Tennessee.

A claim must be filed within one year after it arises unless applicable law requires a longer period. Either party may bring an eligible individual claim in small claims court.

Mandatory rights to local law, local courts, collective redress, or another remedy remain available where applicable law makes them non-waivable.

19. International use and sanctions

You are responsible for laws applying to your activities, User Content, fundraising, and contacts in every country involved.

You must comply with applicable sanctions, trade controls, and export controls. You confirm that you are eligible to receive the Service and will not use it for a prohibited person, entity, territory, or activity.

MANNA may screen, block, or terminate access where reasonably needed for compliance or risk management.

20. General

  • Electronic records. Electronic agreements, notices, and records satisfy writing requirements where lawful.
  • Assignment. You may not transfer these Terms or an account without written consent. MANNA may assign them in connection with financing, reorganization, merger, acquisition, sale, or transfer of the Service.
  • Force majeure. MANNA is not responsible for delay or failure caused by events outside its reasonable control.
  • Severability. An unenforceable provision will be enforced to the greatest lawful extent, and the remainder continues.
  • Waiver. A failure to enforce a provision is not a waiver.
  • Entire agreement. These Terms, the Privacy Policy, checkout terms, and a separate signed agreement form the agreement. A separate signed agreement controls, followed by checkout terms, these Terms, and the Privacy Policy.
  • No third-party beneficiaries. These Terms create no enforcement right for another person except a protected MANNA party expressly covered by them.
  • Language. The English version controls to the extent permitted by law.
  • Changes. MANNA may update these Terms. Material changes receive any notice required by law. Continued use after the effective date constitutes acceptance.

21. Contact

MANNA / Stewart Applications LLC
Attn: MANNA Legal
Email: hello@mymanna.app
Website: www.mymanna.app
Mail: c/o Northwest Registered Agent Inc.
116 Agnes Rd, Suite 200
Knoxville, TN 37919
United States


Appendix A — Data Processing Terms

These Data Processing Terms apply when MANNA processes customer-controlled CRM Data as a processor, operator, contractor, or service provider.

1. Roles and instructions

The customer is the controller or responsible party for CRM Data. When the customer processes CRM Data for another controller, MANNA acts as its subprocessor.

MANNA processes CRM Data only to provide, maintain, secure, and support the Service; complete documented customer instructions; enforce the agreement; or comply with law.

The customer is solely responsible for:

  • lawful collection, accuracy, notices, consent, and instructions;
  • responding to individuals and regulators;
  • sensitive-data and child-data requirements; and
  • determining whether MANNA is suitable for the intended data and country.

MANNA does not sell CRM Data, use it for advertising, or use identifiable CRM Data for general product development.

Where United States privacy law treats MANNA as a service provider or contractor, MANNA will not sell or share CRM Data, use it outside the limited purposes above, or combine it with unrelated personal information except where law permits.

2. Confidentiality and security

MANNA will limit CRM Data access to authorized people subject to confidentiality duties and will maintain reasonable safeguards appropriate to the risk.

The customer is responsible for account access, devices, authorized users, exports, and its own safeguards.

3. Subprocessors

The customer gives MANNA general authorization to use subprocessors. Base44 provides core platform infrastructure and may use providers listed in its current Subprocessor List, including AI providers.

MANNA will use contractual provider terms required by applicable law. Where required, MANNA will give reasonable notice of a material new subprocessor. A customer may object on reasonable data-protection grounds within 15 days. If no commercially reasonable solution exists, either party may end the affected Service.

4. Requests, incidents, and assistance

MANNA will reasonably assist with binding privacy requests, risk assessments, and regulator obligations, considering the nature of processing and information available.

MANNA will notify the customer without undue delay after confirming a personal-data breach affecting CRM Data. Where POPIA requires immediate operator notice, MANNA will provide notice after it has reasonable grounds to believe unauthorized access or acquisition occurred.

5. International transfers

CRM Data may be processed in the United States and provider locations described in the Privacy Policy.

The customer must contact MANNA before using the Service for CRM Data subject to a restricted-transfer law requiring a separate transfer instrument. The parties will complete a legally required transfer addendum where commercially reasonable.

The customer may not use MANNA in an unsupported country or for a restricted transfer until the required arrangement is complete.

6. Return and deletion

Upon termination and written request, MANNA will delete or return CRM Data, subject to routine backups, legal retention, security records, and data already deleted by the customer.

7. Information and audits

MANNA may satisfy an information or audit request through available documentation, questionnaires, certifications, or independent reports. Any further legally required audit must use reasonable notice, protect confidentiality, avoid disruption, and occur no more than annually unless an incident or regulator requires otherwise. The customer bears its audit costs.

8. Liability

All liability arising from these Data Processing Terms is subject to Section 16 of the Terms.

9. Processing details

  • Purpose: Providing, securing, maintaining, and supporting MANNA.
  • Duration: The subscription term and permitted retention period.
  • People: Donors, supporters, prospects, referrals, and other customer contacts.
  • Data: Contact details, giving and pledge records, relationships, communications, dates, tags, statuses, prayer requests, ministry notes, and other customer-entered information.
  • Sensitive data: CRM Data may reveal religious beliefs, affiliation, financial circumstances, or other sensitive information.

By using MANNA, you acknowledge that you have read, understood, and agree to be bound by this document.